Privacy Policy

Last updated: Jan 2026

This Privacy Policy explains how Everbodi Limited (“we”, “us”, “our”) collects and uses your personal data when you use our website, services and platforms.

1) Who we are

Everbodi Limited
Registered address: 24 Upper Golf Links Road, Broadstone, BH18 8BX, United Kingdom
Email: [email protected]
Website: https://everbodi.com
Platform/app: Everfit

We are the “data controller” for the personal data described in this policy.

If you have questions, email [email protected]

2) What this policy covers

This policy applies when you:

visit our website and landing pages

purchase or use our programmes, subscriptions, downloads or coaching

use Everfit or any platform we use to deliver coaching

contact us, join a list, take part in promotions, or attend events

engage with our emails, messages, or social media

3) The personal data we collect

A) Data you give us directly

Depending on what you use, we may collect:

identity data: name

contact data: email address, phone number, social handles (if you provide them)

account data: login details, password (stored by the platform provider), preferences

purchase data: billing address, transaction info, what you bought

coaching data: goals, training history, lifestyle info, nutrition preferences you choose to share

body and performance data: measurements, weight, photos (if you upload), progress check-ins, workout completion, mobility notes

communications: messages you send us, customer support requests, feedback

B) Special category (sensitive) data

Because we work in fitness coaching, you may choose to share health information (e.g. injuries, conditions, symptoms, medications, PAR-Q responses).

This is “special category data” under UK GDPR.

We only process this when:

it’s necessary to provide coaching safely, and

you explicitly consent (for example by submitting the form / uploading the info / completing the PAR-Q)

You can withdraw consent at any time (see Section 10), but it may limit what we can provide safely.

C) Payment data

We do not store full payment card details.

Payments are handled by third-party payment providers such as:

Stripe (including Apple Pay if enabled)

PayPal

Their privacy notices:

https://stripe.com/gb/privacy

https://www.apple.com/legal/privacy/data/en/apple-pay/

https://www.paypal.com/uk/legalhub/paypal/privacy-full

D) Data collected automatically

When you use our site or services, we may automatically collect:

technical data: IP address, browser type, device type, operating system

usage data: pages visited, clicks, time on page, referring URLs

approximate location: based on IP (not precise GPS unless you enable it in an app)

4) How we use your data

We use your data to:

create and manage your account

deliver coaching, programmes, subscriptions, and support

communicate with you about your account, purchases, and updates

take payment and manage subscriptions

keep the website and services secure and prevent fraud

improve our services (analytics, troubleshooting, performance)

send marketing (only where allowed and based on your preferences)

comply with legal obligations (e.g. accounting, tax, resolving disputes)

5) Our legal bases (UK GDPR)

We process personal data under one or more of these bases:

Contract: to deliver what you purchased (coaching, programmes, support)

Legitimate interests: to run and improve our business, prevent fraud, and communicate service updates

Legal obligation: for tax, accounting, and regulatory duties

Consent: for marketing where required, cookies where required, and for special category health data

Vital interests: only if needed to protect someone from serious harm (rare)

6) Who we share data with

We only share data when needed to run the business and deliver services. This may include:

coaching platform providers (e.g. Everfit)

payment processors (e.g. Stripe, PayPal, Apple Pay)

website hosting and IT providers

email and messaging providers

analytics tools (e.g. Google Analytics or similar, if used)

accountants / bookkeepers

legal or regulatory bodies when required by law

We require service providers to protect your data and only use it for the service they provide to us.

We do not sell your personal data.

7) International transfers

Some of our service providers may store or process data outside the UK (for example in the US).

Where this happens, we use appropriate safeguards (such as:

adequacy regulations, or

UK International Data Transfer Agreement (IDTA) / UK Addendum to SCCs)

You can ask us what safeguards apply to a specific provider by emailing [email protected]

8) Cookies and tracking

We may use cookies and similar tracking tools to:

make the site work properly

remember preferences

understand usage and improve performance

measure marketing (where used)

Where required, we will ask for your consent via a cookie banner.

Cookie Policy: www.everbodi.com/cookies

9) How long we keep your data

We keep data only as long as needed for the purposes above, including legal and accounting needs.

Typical retention (guidance, not rigid):

purchases and invoices: 6 years (UK tax recordkeeping is commonly 6 years)

coaching records (including check-ins): [e.g. up to 24 months after last activity] unless you ask us to delete sooner where possible

marketing lists: until you unsubscribe or request deletion

support messages: as long as needed to resolve issues and keep a reasonable record

We may keep some data longer if needed to resolve disputes, enforce agreements, or comply with legal obligations.

10) Your rights (UK / EEA)

You may have the right to:

access your data

correct inaccurate data

request deletion (where applicable)

restrict processing

object to processing

data portability

withdraw consent (where we rely on consent)

complain to the ICO (UK)

To request any of the above, email [email protected]

UK regulator: Information Commissioner’s Office (ICO): https://ico.org.uk/

11) Marketing preferences

You can opt out at any time by:

clicking “unsubscribe” in emails

replying STOP to SMS (if you opted into SMS)

emailing [email protected]

Even if you opt out of marketing, we may still contact you for service messages (payments, access, important changes).

12) Testimonials and case studies

We may use testimonials, feedback or results to promote our services.

We will only use identifiable info (name, photo, before/after, screenshots) if you give explicit permission.

You can withdraw consent at any time. We’ll stop future use, but we can’t always pull content already printed or shared by third parties.

13) Data security

We use reasonable organisational and technical security measures.

No online system is 100% secure, so you use the services at your own risk.
If you believe your account has been compromised, contact us immediately.

14) Children

Our services are not for children and we do not knowingly collect data from anyone under 18.

15) Changes to this policy

We may update this policy from time to time.
The “Last updated” date will change, and the latest version will be posted on our website.

16) Contact us

Email: [email protected]
Post:
Everbodi Limited
24 Upper Golf Links Road, Broadstone, BH18 8BX, United Kingdom